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	<title>Comments on: Checkout Purgatory</title>
	<atom:link href="http://equivocality.com/2008/09/29/purgatory/feed/" rel="self" type="application/rss+xml" />
	<link>http://equivocality.com/2008/09/29/purgatory/</link>
	<description>To be equivocal is to truly live.</description>
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		<title>By: Jeff</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27781</link>
		<dc:creator>Jeff</dc:creator>
		<pubDate>Thu, 09 Oct 2008 02:51:57 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27781</guid>
		<description>I forgot about the loquacious ones, and can totally understand when one of them feels like they&#039;re being snubbed if the previous customer has an issue with which to deal.</description>
		<content:encoded><![CDATA[<p>I forgot about the loquacious ones, and can totally understand when one of them feels like they&#8217;re being snubbed if the previous customer has an issue with which to deal.</p>
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		<title>By: Pearl</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27761</link>
		<dc:creator>Pearl</dc:creator>
		<pubDate>Mon, 06 Oct 2008 14:05:36 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27761</guid>
		<description>just to add to what xibee said, a simple eye contact from a clerk is enough to get the next customer in some cases to start in a monologue train that can&#039;t be stopped and then the almost finished customer is put in the position of butting in when their turn wasn&#039;t over yet.</description>
		<content:encoded><![CDATA[<p>just to add to what xibee said, a simple eye contact from a clerk is enough to get the next customer in some cases to start in a monologue train that can&#8217;t be stopped and then the almost finished customer is put in the position of butting in when their turn wasn&#8217;t over yet.</p>
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		<title>By: Jeff</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27679</link>
		<dc:creator>Jeff</dc:creator>
		<pubDate>Wed, 01 Oct 2008 11:30:02 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27679</guid>
		<description>I&#039;d say that a lot of it also has to do with the fact that I work at a company which really emphasizes service. I&#039;ve learned to go above and beyond what would be considered regular service, and it&#039;s ruined me for anything less in return.</description>
		<content:encoded><![CDATA[<p>I&#8217;d say that a lot of it also has to do with the fact that I work at a company which really emphasizes service. I&#8217;ve learned to go above and beyond what would be considered regular service, and it&#8217;s ruined me for anything less in return.</p>
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		<title>By: Xibee</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27661</link>
		<dc:creator>Xibee</dc:creator>
		<pubDate>Tue, 30 Sep 2008 22:48:32 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27661</guid>
		<description>This just proves to me that you&#039;re Canadian.  Pleasantness and goodnaturedness is so accepted as a given requirement in Canada.  I experience it when I go to Vancouver all the time. 

It&#039;s like the sentence that my husband and I burst out laughing over on some crime show last night.  A character was telling a detective about the whether the victim, a young girl, might have committed suicide.  He replied in the negative:
&quot;She had that Canadian thing going on, you know?&quot;
&quot;How do you mean?&quot;
&quot;You know -- happy for no reason.&quot;</description>
		<content:encoded><![CDATA[<p>This just proves to me that you&#8217;re Canadian.  Pleasantness and goodnaturedness is so accepted as a given requirement in Canada.  I experience it when I go to Vancouver all the time. </p>
<p>It&#8217;s like the sentence that my husband and I burst out laughing over on some crime show last night.  A character was telling a detective about the whether the victim, a young girl, might have committed suicide.  He replied in the negative:<br />
&#8220;She had that Canadian thing going on, you know?&#8221;<br />
&#8220;How do you mean?&#8221;<br />
&#8220;You know &#8212; happy for no reason.&#8221;</p>
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		<title>By: Jeff</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27659</link>
		<dc:creator>Jeff</dc:creator>
		<pubDate>Tue, 30 Sep 2008 21:21:45 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27659</guid>
		<description>&lt;strong&gt;@pelf&lt;/strong&gt; &#8212; Personally, I don&#039;t think that saying hello to someone take the attention away from another customer (unless they were mid-sentence, of course), but that&#039;s just me.

&lt;strong&gt;@chunlei&lt;/strong&gt; &#8212; I can totally see an acknowledgment leading someone to believe it&#039;s their turn. Maybe the patient ones among us pay for the rudeness of others.</description>
		<content:encoded><![CDATA[<p><strong>@pelf</strong> &mdash; Personally, I don&#8217;t think that saying hello to someone take the attention away from another customer (unless they were mid-sentence, of course), but that&#8217;s just me.</p>
<p><strong>@chunlei</strong> &mdash; I can totally see an acknowledgment leading someone to believe it&#8217;s their turn. Maybe the patient ones among us pay for the rudeness of others.</p>
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		<title>By: chunlei</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27657</link>
		<dc:creator>chunlei</dc:creator>
		<pubDate>Tue, 30 Sep 2008 16:57:14 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27657</guid>
		<description>I agree with Xibee and pelf . I use to work in retail (I will never go back). And most of the times it&#039;s because when you acknowledge a customer they automatically assume it&#039;s their turn. I&#039;ve had customers who have literally pushed an old lady out of their way because they are just to impatient to wait for her. (I know! Yikes!)</description>
		<content:encoded><![CDATA[<p>I agree with Xibee and pelf . I use to work in retail (I will never go back). And most of the times it&#8217;s because when you acknowledge a customer they automatically assume it&#8217;s their turn. I&#8217;ve had customers who have literally pushed an old lady out of their way because they are just to impatient to wait for her. (I know! Yikes!)</p>
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		<title>By: pelf</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27653</link>
		<dc:creator>pelf</dc:creator>
		<pubDate>Tue, 30 Sep 2008 09:31:24 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27653</guid>
		<description>Perhaps they think that it&#039;s only right to give their 100% attention to one customer at a time? :D</description>
		<content:encoded><![CDATA[<p>Perhaps they think that it&#8217;s only right to give their 100% attention to one customer at a time? <img src='http://equivocality.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
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		<title>By: Jeff</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27648</link>
		<dc:creator>Jeff</dc:creator>
		<pubDate>Mon, 29 Sep 2008 23:52:48 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27648</guid>
		<description>&lt;strong&gt;@Lucy&lt;/strong&gt; &#8212; What really gets me is the speed at which the clerks move. Even when I purposely go to a store during off-hours to avoid the lines, it seems like they know it&#039;s not busy so they take their time.

&lt;strong&gt;@J.&lt;/strong&gt; &#8212; I have to admit, the clerks at my store are good at making sure everything is bagged, sometimes even making sure there&#039;s an extra person at the end of the counter. It doesn&#039;t quite make up for the rude service though.

&lt;strong&gt;@Michael&lt;/strong&gt; &#8212; At my store, each checkout line has two or three bag holders, so the clerks have a bit of buffer when trying to pack items without squashing them. I purposely put the heavier items on the belt first though and proceed by weight to make it easier for them, and maybe this is why I&#039;ve never seen them have a problem bagging things.

&lt;strong&gt;@Xibee&lt;/strong&gt; &#8212; I can see your point there, about how much of a hassle it is to untangle a mess once you&#039;ve moved on to the next customer, but at the time when the previous customer is waiting for their credit card to go through and you&#039;re face to face with the clerk, a simple hello would suffice. It&#039;s not necessary for them to start scanning your items to acknowledge that you&#039;re there.</description>
		<content:encoded><![CDATA[<p><strong>@Lucy</strong> &mdash; What really gets me is the speed at which the clerks move. Even when I purposely go to a store during off-hours to avoid the lines, it seems like they know it&#8217;s not busy so they take their time.</p>
<p><strong>@J.</strong> &mdash; I have to admit, the clerks at my store are good at making sure everything is bagged, sometimes even making sure there&#8217;s an extra person at the end of the counter. It doesn&#8217;t quite make up for the rude service though.</p>
<p><strong>@Michael</strong> &mdash; At my store, each checkout line has two or three bag holders, so the clerks have a bit of buffer when trying to pack items without squashing them. I purposely put the heavier items on the belt first though and proceed by weight to make it easier for them, and maybe this is why I&#8217;ve never seen them have a problem bagging things.</p>
<p><strong>@Xibee</strong> &mdash; I can see your point there, about how much of a hassle it is to untangle a mess once you&#8217;ve moved on to the next customer, but at the time when the previous customer is waiting for their credit card to go through and you&#8217;re face to face with the clerk, a simple hello would suffice. It&#8217;s not necessary for them to start scanning your items to acknowledge that you&#8217;re there.</p>
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	<item>
		<title>By: Xibee</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27645</link>
		<dc:creator>Xibee</dc:creator>
		<pubDate>Mon, 29 Sep 2008 22:31:30 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27645</guid>
		<description>I don&#039;t think anyone who&#039;s worked a cash register at a Taco Bell here could say that the days of multi tasking are dead, oh no, quite the opposite. 

As for the not speaking to you thing, that is a purposeful signal to you that they are not yet waiting on you, since the person in front of you (at least where I shop) frequently turns around with their reciept in hand, JUST WHEN YOU THOUGHT IT WAS TIME FOR YOUR TURN, to whine and complain that the clerk didn&#039;t take some stupid coupon price off their total, or some such rubbish.  Clerks are now making damn sure they are finished, because trying to untangle a mess once you&#039;ve started to ring up another customer on their new computer systems is a pain in the ass.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think anyone who&#8217;s worked a cash register at a Taco Bell here could say that the days of multi tasking are dead, oh no, quite the opposite. </p>
<p>As for the not speaking to you thing, that is a purposeful signal to you that they are not yet waiting on you, since the person in front of you (at least where I shop) frequently turns around with their reciept in hand, JUST WHEN YOU THOUGHT IT WAS TIME FOR YOUR TURN, to whine and complain that the clerk didn&#8217;t take some stupid coupon price off their total, or some such rubbish.  Clerks are now making damn sure they are finished, because trying to untangle a mess once you&#8217;ve started to ring up another customer on their new computer systems is a pain in the ass.</p>
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		<title>By: Michael</title>
		<link>http://equivocality.com/2008/09/29/purgatory/#comment-27641</link>
		<dc:creator>Michael</dc:creator>
		<pubDate>Mon, 29 Sep 2008 15:59:23 +0000</pubDate>
		<guid isPermaLink="false">http://equivocality.com/?p=2095#comment-27641</guid>
		<description>With a large order, the competent ones don&#039;t bag as they go along so that they can put the heavier, stronger items at the bottoms of the bags; course, the corollary of that is the nitwits who just drop everything in willy-nilly so that the eggs and bananas are destroyed and your crackers and chips turned into dust.</description>
		<content:encoded><![CDATA[<p>With a large order, the competent ones don&#8217;t bag as they go along so that they can put the heavier, stronger items at the bottoms of the bags; course, the corollary of that is the nitwits who just drop everything in willy-nilly so that the eggs and bananas are destroyed and your crackers and chips turned into dust.</p>
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