Comments on: Today, Finally

By: Jeff

Jeff — Mon, 24 Oct 2005 07:15:14 +0000

You’re right, Winston, one person asked me how long it took to fix the next day, and he was totally taken aback by my answer of 13 hours. He thought it took 15 minutes, because he only noticed that something was wrong when the main software app crashed. It’s when you do find a grateful user that it makes it all worth it.

By: Winston

Winston — Sat, 22 Oct 2005 20:24:42 +0000

Jeff, I haven’t stopped by in a while. Reading this log seemed so familiar, as if I could have written it. Been there, done that, no fun. The comment by anni was right - hope you are being good to yourself right now. Saddest part of IT support is that when you work miracles, no one notices. They take it and you for granted, you’re just doing your job. Over time that gets to a lot of us. So steel yourself to it. Users are generally a bunch of ungrateful bastards.

By: Jeff

Jeff — Sat, 22 Oct 2005 10:10:20 +0000

Thank you, I plan on doing that exactly.

By: anni

anni — Thu, 20 Oct 2005 01:04:45 +0000

I got stressed just from reading about your exhausting day. Brought back my own memories of working in IT.

Even though drained, you must feel an incredible sense of accomplishment. And just in case you don’t hear it from work….WELL DONE JEFF.

Do something wonderful for yourself this weekend.

Anni